October, 2007


20
Oct 07

Google: The General Motors of Social Software?

This wouldn’t be news for any other company, but this morning we hear that Google has created its first Facebook application. The app is extremely simple – it is nothing more than a personalized Google News canvas page in Facebook; there’s sharing capability but no profile integration. In my interview with Editor and Publisher, I recommended that news organizations should go social – they should place their content in places where the audience resides. Clearly, Facebook is one of these places, and Google News recognizes this. But the simplicity of the app leads me to believe that Google’s heart really isn’t in social, that this is a placeholder rather than a real effort. Of course, Google has pretended the social networks space hasn’t existed for the past few years, so perhaps this isn’t surprising.

As Digg, Reddit and other social media endeavors have illustrated, news stories are excellent social objects. News is inherently conversational, and methods for sharing and conversing around the news are woefully behind the times. By simply transposing Google News into Facebook, Google does nothing to push this conversation forward. Instead of being an innovator, Google establishes itself as the General Motors of the social space: slow moving, resistant to innovation, and simply inadequate. This certainly tampers expectations of the November 5 announcement, to say the least.


19
Oct 07

Google Toolbar on Public Computers: Information Leakage?

I don’t know if you share my experience at other universities, but I’ve noticed that some computer labs I’ve used have Google Toolbar installed. This is worrying; in its standard installation, the Google Toolbar sends “limited information” to Google. However, once one of the “advanced” features is enabled, the Google Toolbar sends all sorts of information to Google, including “the log information and additional information, such as the URLs you visit or the text on the page.”

Why is this an information leak? Well, if one student enables the advanced features, he or she has now opted-in every other user of the machine to sending all of their browsing information (OPAC searches, etc.) to Google. Of course, this will cease if the machine is reimaged or a student knows enough to turn these features off, but how often will that occur?

One can’t blame lab administrators for installing the toolbar – it is widely popular – but it is also a key component of Google’s data mining strategy. Would a university export its user’s server logs to third parties in any other circumstance? Not without a subpoena. Is it time to call on universities, libraries and other public computing spaces to remove the Google Toolbar? I think so.


18
Oct 07

The Directionality of Social Network Platforms

Myspace was the big news yesterday, announcing their API Platform – which one can assume will look much like Facebook’s initiative. While I think we all agree that social network platforms are sensible efforts, I find myself increasingly frustrated with Facebook’s implementation of their platform. I thought I might take a minute to explore the main problem, that being the unidirectional nature of the API.

Why does a web service implement an API? There are many reasons – one of the most consistent is that a service seeks to increase value by sharing its content beyond its boundaries. For example, Twitter leverages global programming and design skill to put their simple product into people’s hands on their terms. Google Maps, as another example, exports its data to enrich other applications, producing a transformative functionality.

And what governs a firm’s decision to produce said API’s? It’s simple economics; API’s are simply new routes to pre-deployed functionalities, and whatever costs the firm incurs (generally minimally-variable costs in terms of infrastructure) to provide the API is recapitalized in terms of market penetration, novel functionalities and user satisfaction. Thinking outside the firm, what drives outside adoption of API’s? For the external firm, the adoption of the API requires learning a new skill, data integration, programming, testing – not an unbearable cost to a mom-and-pop, but clearly not a simple decision for larger shops. Therefore, a promise that what one gets in return for time and resources spent figures rationally into the decision.

Lets wander back to Google Maps for a second. Putting aside the fact that Google Maps API is dead simple, perhaps the best in the Web 2.0 sphere, what does a firm know they are going to get by integrating? Answer: A fantastic, market-leading mapping functionality that will produce value almost instantly. In essence, there is a give-and-get with API’s; firms will expend resources if they know they are going to have value driven back into their products. This is a rational actor assumption. Is it irrational for firms to design for social network platforms?

Before we declare social network platforms a giant house of cards, let’s define the space a little. When one designs for Facebook, they are designing a tool to be run in a third-party space. That is, while the business logic of an application resides on the firm’s servers, the experience is entirely in Facebook. So what does the firm get by designing for Facebook? If the application becomes popular, one can expect name recognition, acclaim, an appearance on TechCrunch. But what about the other 99.9%? It is clearly a gamble with little guaranteed return.

This brings us to the idea of directionality in API’s. For a relationship between two companies to be successful, it must be mutually beneficial. With regards to the Facebook Platform, Facebook clearly benefits – the 5500 or so applications developers have created makes Facebook better, at minimal cost to Facebook. But what do third-party developers get, other than hopes and dreams that they might sell their app to Slide one day?

Third parties expend effort in designing for the Facebook Platform. But what is Facebook giving up? I’d argue that Facebook is giving up nothing. By implementing draconian terms of service, the API is essentially unidirectional. If you look at what is “storable” on the third party’s side, one sees that Facebook provides third parties no valuable data. And of course the users can’t override Facebook – you don’t own your data, your interests, your friend list or your photos, so you can’t provide that information to third-parties via the API.

My profile data, my “social graph” – all of this data could go a long way towards enriching other applications. Since the Facebook API only flows into the service, not out of it, third parties can’t leverage this value – they must simply bet on their applications being a hit in the service. Looking over the most popular apps, what do we see? A set of fluffy, fun, particularly useless applications – Kara Swisher echoes. Stepping back a bit, I realize these apps are valuable – people like them, they’re fun – but the ecosystem needs more than fluff, especially if we’re going to start talking about the “social operating system.”

A few weeks ago Anil Dash wrote about another unidirectional system, declaring that Facebook will eventually blend into the web at large. I agree, and I propose this will occur when Facebook realizes that it must bidirectionalize its API. Although interest in the Platform may have peaked, we’re simply not going to see truly rich applications (that require substantial third-party investment) until Facebook starts giving back to those who use the API. Looking at limited uptake by presidential candidates, one can only imagine the incentive these candidates would have to create awesome applications if Facebook bidirectionalized the API.

Right now, Facebook can get away with their stance due to their advantage in the marketplace. As Myspace chases their heels, and third parties realize the limited value in a unidirectional API, perhaps this will change soon. If nothing, Facebook should support identity rights – let me control my data and decide where it goes. If they don’t, perhaps the market will chart a new course for them.


17
Oct 07

10 Questions Launches

Some big news from techPresident - this morning, they launched 10Questions.com, in cooperation with the NY Times and MSNBC (and supported by a ton of political blogs). The premise behind 10Questions is simple – you upload your video questions for candidates, the crowd decides on the top 10 questions, and the candidates respond. You’ll be able to submit questions for the next 28 days – my friend and fellow techPresident contributor Ruby Sinreich has already submitted hers.

This is a great idea and a very positive step forward for participatory politics. It’s also one of the cooler mashups of Web 2.0 technologies and politics. Check it out, submit your videos, enjoy. Congrats to Micah, Josh and David!


15
Oct 07

Bob Young to lecture at UNC

Mark your calendars – if you’re in the RDU area, Bob Young will be lecturing at UNC on Tuesday, October 30. From the Ibiblio speaker series webpage:

Who: Bob Young, founder of Lulu.com, Lulu.tv and Red hat

Date: Tuesday, October 30, 2007

Time: 3:30pm – 5:00pm

Location: Sonja Haynes Stone Center, Room 103

Entrepreneurs can be found in all fields of human activity, not just business. The common characteristic of Entrepreneurs, and most humans for that matter, is they eventually get tired of just listening and throwing things at the television set, or the pompous Professor at the front of the room, or their software supplier, and instead decide one day to do something about it. This explains Paul Jones and Ibiblio, it explains Richard Stallman and Linus Torvalds of the free-software-open-source-gnu-linux movement, and it explains Lulu. It also explains the number 42.

Bob Young is the founder and CEO of Lulu.com, the premiere international marketplace for new digital content on the Internet, with more than 100,000 recently published titles and more than 2,500 new titles added each week, created by people in 80 different countries.

I had the chance to see Bob talk at the Business 2.0 New Disruptors meeting – you won’t want to miss him free at UNC.


15
Oct 07

Upcoming Panel: Research Directions in Social Network Websites

If you’re planning on attending ASIST ‘07 next week in Milwaukee, you might want to stop by a panel I’m putting together, entitled Research Directions in Social Network Websites. danah boyd, Raquel Recuero, Alla Zollers and I will be talking about our research, exploring the various approaches we’ve taken to studying social network sites. Here’s the abstract:

Social networking websites have played a key factor in the evolution of the “social web.” Hundreds of millions of individuals from all age-ranges have flocked to sites such as MySpace (http://myspace.com), Facebook (http://facebook.com) and Orkut (http://orkut.com) to create an online representation of identity, to manage their social lives, and to establish deep social relationships with other users of the sites. To this extent, the promise of Web 2.0 is embodied in social networking websites. Social networks both implicitly and explicitly connect individuals, enabling the representation of a rich social identity embodied in a virtual presence.

In this panel, an exciting young group of researchers will present results of their ongoing work in the analysis of social networking websites. This panel will present a number of different research methods, as well as international perspectives on the analysis of social networks. danah boyd will present some of the key challenges she has faced in her multi-year, ongoing ethnographic analysis of social networking websites. Raquel Recuero will share results of her mixed-methods international work on Fotolog, a popular photo-based social networking site. Scott Golder and Fred Stutzman will present large-network analysis of social behavior in Facebook, the leading college-based social network. Finally, Alla Zollers will present a quantitative and content-analysis of activism in social networking sites, analyzing the information architecture of the sites and the role it plays in activism.

The research and the varying methods presented in this panel will present viewers with an exciting look at the many ways social network websites can be analyzed. These sites stand at the forefront of the social web, presenting myriad opportunities to future researchers.

Unfortunately, Scott Golder will not able to attend. The panel will be on Monday at 3:30 PM.


11
Oct 07

Lyceum’s 1.0 Release

Some great news – Lyceum has hit its 1.0 release this morning. Lyceum is a project I’ve worked on since my pre-gradschool days at Ibiblio – it is a branch of Wordpress designed to facilitate large-installation community blogging. Pretty simply, you install Lyceum once, and then you can provision a blog to anyone in your community/intranet/school/etc. – and since it is built on Wordpress, you know you’re blogging with the best blogging engine around. Many congrats and thanks to Lyceum Chief Software Architect John Joseph Bachir for his great work. Thank you to the many community submitters (of both code and design) as well. He talks about some of the changes to the 1.0 release:

  • Synchronized with WordPress 2.0.11
  • Even greater plugin and theme compatibility with WordPress
  • Improved and expanded search functionality
  • Vastly improved interface for assigning permissions to users
  • More complete set of system-admin tools for managing users and blogs
  • Ability to restrict number of blogs a user can create
  • Refined admin interface layout
  • Performance optimizations, some of them very significant for large installations
  • Bundled plugins: Lyceumified Akismet, Creative Commons wpLicense
  • Dozens of bug fixes

In other Lyceum news, we’re currently in the process of submitting Lyceum for the Knight Foundation News Challenge awards. The News Challenge seeks technologies that bring communities together through news, and we feel that Lyceum, a tool designed to facilitate community blogging and sharing, does this quite well. Thank you to the many who wrote us letters of support.