Posts Tagged: media


2
Oct 07

News Organizations and Social Networks

The other day, I took a phone call from Steve Outing of Editor and Publisher, who wanted to talk about how news organizations should approach Facebook. The resulting interview was published yesterday, and it’s a good read. As an avid news consumer (both print and digital), I’m of the firm belief that news organizations should spend time and effort trying to integrate their content into our lives. Facebook, and other social networks, afford news organizations this opportunity, and I’m looking forward to seeing how organizations use this to their advantage.

News is social – it always has been – so the idea of leveraging social networks for content-sharing is a no-brainer. To this extent, I’m still waiting to see news organizations develop meaningful apps. The Political Compass app developed by the Washington Post is insulting, to say the least. A world class paper predicting political beliefs based on a cheeky ten-question survey? If that’s the kind of content news organizations think their emerging markets want, perhaps that explains the downturn in the industry. Give us good reporting, editors we can trust, and a true fair and balanced point of view – and give it to us in our RSS readers, on our mobile devices, and in our social networks. It’s about good content on our terms.

Not all agree. Jonathan Kaplan-Moss, lead developer at the Lawrence Journal-World, says: “In a nutshell, our attitude towards Facebook is ‘this too shall pass.’ We see no reason to buy into Facebook’s walled-garden approach; our time is better spent serving OUR audience instead of trying to feed on Facebook’s detritus like a Ramora.” Style points for Jonathan.


26
Sep 07

All eyes on Burma

As the situation in Myanmar rapidly devolves into violence, I see just how much I rely on citizen journalism. At times, it is the immediacy of the situation that leads me to citizen journalism (canonical example: Tsunami), other times it is reporting angle. The case of Burma presents an interesting, compelling argument for citizen journalism – as an immediate phenomenon in a place with heavy media control, the citizen journalists are the information providers making it through the sieve of the state.

As I browse to Flickr, I find three individuals who are live-documenting the protests. It’s hard to be sure about the provenance of the photos, but I’m quite sure that at least two of the three are on the streets. In the comments you can find reporters asking for rights to use the pictures.

http://flickr.com/photos/naingankyatha/ – Ghemberee’s photos (best)
http://flickr.com/photos/8023565@N08/ – Soulspirit’s photos
http://flickr.com/photos/racoles/ – Racole’s photos (CC Licensed)

What’s most compelling is the role citizen journalists play in forcing the world to confront Burma. When King went down to Alabama, he had to rely on the mainstream media to get the enduring images into the world’s newspapers. Today, you need to be there with a cameraphone and data connection. This really isn’t a criticism of the news media, but rather a reflection of how the market is naturally segmenting. The protests in Burma are happening right now, as you read this, and people are uploading their records for the world. And it’s not just Flickr, it’s Wikipedia and YouTube and a whole host of other places. It’s incredible. And it’s not much of a stretch to imagine one of these citizen journalists winning a Pulitzer Prize.

Check out the pictures. Hope that there are more. This is citizen journalism’s moment to shine.

Update: Time article (on Yahoo) written based on eyewitness reports. Yahoo includes Flickr photos from photogs mentioned above.


17
Aug 07

Where are the PoliCommons?

A special note of congrats to fellow TechPresident contributors – four of whom where featured on the New York Times op-ed page today. Quoting Josh Levy:

Today the New York Times published an op-ed on “Changing the Terms of Debate,” giving “seven people with experience in both new media and old” the chance to weigh in on what “a real new media debate” would like. Included were techPresident’s Micah Sifry, Andrew Rasiej, David All, and Zephyr Teachout. Four out of seven ain’t bad!

While I enjoyed all of the pieces, Zephyr Teachout’s resounded especially. She asks:

I propose a full day of live one-on-one debates on unannounced issues, with no aides to help or reply. Each candidate would be paired with another candidate for seven 60-minute sessions. The candidates would switch off against one another until each candidate had debated everyone else: Mr. Edwards against Mr. Dodd, then Mr. Edwards against Mr. Obama, then Mr. Edwards against Mr. Kucinich, and on down the line. In an eight-candidate field, four debates would be taking place at once.

Each debate would have a live audience and Webcast. All 28 debates would be stored, open to the public, and licensed with simple software tools so that citizens could easily rewatch, remix and share. An ambitious blogger could create “Democrats on immigration,” splicing into one online video the smartest, funniest, most provocative statements from the debates.

The Internet doesn’t just enable cool avatars and the shorter form. It also allows the deeper form: cross-linked blog posts, extensive research, simultaneous screens and raw debate footage that anyone can scan online, at any time. New media are not constrained by the scarcity of TV network time.

This sounds a lot like a Political Commons to me: a funded, independent space that would create and distribute political content for anyone and everyone to remix, rebroadcast and mash up. The commons would act as more than a data store (though a data store of open-licensed political materials would be a good start), it would produce content with light context that would enable remixers to create innovative derivative products. The Poli Commons could provide a Digg-like system for voting and discovering submissions, and awards could be presented to those who make the most innovative content.

Like the source code for voting machines, our national political conversation should exist in a space where we are free to use and remix the content. With the exception of the CNN debates, most everything broadcast on television is copyright controlled. A foundation or effort dedicated to bringing conversation into a more “open” space seems to be idea long overdue.

Update: It looks like Yahoo is going to be holding a mash-up debate; Wired bemoans the mashups as inauthentic, however.


15
Aug 07

Newsweek and more sneaker metaphors

This week’s Newsweek features a cover story exploring the growth of Facebook. Following up his thoughtful piece on the class divide, I thought Steven Levy did a great job with the story. In the article I talk a little about how Facebook’s attempt to reinvent itself is changing the nature of the service; I’ve previously fleshed these thoughts out in a blog post entitled “Where are Facebook’s Early Adopters Going”.

As the Fall semester starts up anew, Facebook’s efforts to distance themselves from the college market grow more clear. Facebook has decided to drop support for classes, meaning that college students will now have to use a substandard third-party application if they want to see their fellow classmates. On a college campus, the browsing of classmates via “classes” was a core “information vector”, and many loved the feature as they learned more about the people sitting next to them. Now that this feature has been summarily executed, students will reap less informational value from Facebook. Granted, it’s a small change, but an important change; while the site clearly wants to distance itself from its core audience, I fail to see why they feel the need to penalize students.

Facebook’s attitude towards college students might be best summed up in this quote from the Newsweek article – it’s a spin job that would make Karl Rove proud: “Facebook did not change college life, but it changed the lives of the early adopters … many of whom were in college.” (Former COO Owen Van Natta). Yow. And as Facebook focuses its efforts on shutting out its core audience and appeasing the blogosphere, am I the only one left shaking his head and wondering? I get that Facebook wants an older audience, but it’s not like you see Nike leaving the basketball shoe market to compete with Florsheim.


20
Jul 07

Where are Facebook’s Early Adopters Going?

As many of you are likely aware, the past month or so has been all-Facebook, all the time. It’s an exciting time for Facebook, though the whole “Facebook is the next…” genre or blog post is wearing a little thin. This post was inspired by an article Wired released a few days ago, entitled “As Facebook Grows, Longtime Users Draw Privacy Veil.” The gist of the article is that as more users flood the site, the long-time users are shuttering themselves from the world.

Research I’ve run confirms this; in fact, even baseline privacy statistics are telling. In January, I found that on average, 25% of users make their profiles completely private to strangers in-network; the superset that uses any privacy settings is likely much higher. Compared to 2005 and 2006, where I found privacy rates at 6 and 10%, that’s a very significant jump in just a year. Of course, the “opening” of Facebook is not the only factor at play in the privacy equation. Media reports and “stranger danger” all influence the decision, as well as many other factors.

I think the Wired article is particularly interesting, however, because it sheds some light on how the early adopters are reacting to this change. Let’s face it, “Open Facebook” and Facebook Applications have substantively changed how Facebook feels to the early adopter. These students now have to deal with unwanted friend requests from family members, high school classmates, distant relatives, strangers. Facebook is no longer a protected, bounded community, and this disrupted sense of community is important. In earlier iterations of “openness”, the response was significantly small enough that the sense of community was not disturbed globally (though undergrads who were spammed by high-schoolers may disagree). However, with the extreme interest and ramping adoption of the service as of late, there is a noticeable disruption in the community.

At the same time, Facebook applications are flooding the information space with Spam. Granted, Facebook understands this and is working to fix it (applications now have a Spamminess score), but this state change is also very important. A big factor in Facebook’s growth among college-students was its ability to provide relevant information very efficiently. Students could log in, see what their friends are doing, get information, and go on with their lives. Now, the information space is extremely cluttered. Whereas my newsfeed used to be full of updates about people I cared about, now it feels like an ad stream for applications as people try them out. Let me make a sneaker analogy: I don’t care about every pair you try on and put back when you’re shopping for sneakers, I care about the ones you actually buy. Perhaps Facebook could learn from this, and only notify me when someone has used an application for a while?

Of course, that’s just one issue with applications. While I like them (I’ve even created a few), I don’t see why applications have to come at the cost of information economy. To the early adopters, these changes are very significant. It’s a simple equation: More people into Facebook = less people I actually care about. At the same time, the clutter created in the information space by Applications are further diluting the power of the information “fix” Facebook provides, and I believe this is a very serious issue.

As we look at the early adopters, and see how they are shuttering themselves to the outside world, one wonders what this means about the network as a whole. Networks are living things, and the early adopters make up Facebook’s core network. If these people are shuttering themselves from the storm of adoption and application spam, the network certainly still grows at the fringe, but it is dying in the middle. Granted, networks are resilient, but centrality is above-all, and the center of Facebook’s network is reacting.

The longer I spend studying networks, the less I see them as “revolutions” or even all that different from everything else in life. Friendster, Myspace and Facebook all have had their moment in the sun, but like anything else, the audience is fickle. The early adopters who have shuttered themselves from the storm, the college students who are getting spammed and made uncomfortable by an uncle’s friend request – they will go other places. And it may not be today or in three or six months, but change will occur. Tastemakers are inherently nomads, and I can sense that the innovators (to use Roger’s term) are already out exploring the fringes of what’s next. Perhaps there’s something inherent about “places” – we can only share them so much. And now that Facebook is a place for everyone, and people are acting on this openness, “what’s next” becomes the question.

And so what is next for the innovators, the tastemaking nomads? Well, I’ve got a few ideas, and I’ve seen a few interesting next steps. Open Facebook has forced migration, and the innovators are out exploring a number of potential alternatives, some that don’t resemble “social networking.” But today, I’m not going to blow their cover, so I suppose you’ll just have to keep tuned. ;)


27
Apr 07

Time’s Questionable Web 2.0 Measurements

Time Magazine (via Smart Mobs) has published a dubious article questioning participation in Web 2.0. Entitled “Who’s Really Participating in Web 2.0“, the piece examines how many of us are the “writers” on the read/write web. The author ultimately waffles on a meaningful conclusion, though he hints that Web 2.0 is far from fulfilling its potential. Of course I agree with that, but I really don’t like the statistics the author has used to demonstrate his point.

According to Hitwise, only 0.2% of visits to YouTube are users uploading a video, 0.05% visits to Google Video include uploaded videos and 0.16% of Flickr visits are people posting photos. Only the social encyclopedia Wikipedia shows a significant amount of participation, with 4.56% of visits to the site resulting in content editing.

Not only is the percentage of participation very small online, there are some very strong skews as to who is participating. Visitors to Wikipedia are almost equally split 50/50 men and women, yet edits to Wikipedia entries are 60% male. The gender gap is even greater for YouTube, a site whose visitors are equally male and female, but whose uploaders are over 76% male.

The fundamental problem with the analysis is that sites like Youtube, Flickr and Google Video (and by proxy, Web 2.0) are set up as if there is supposed to be a meaningful upload/download ratio by visit. Video and images are inherently built to be consumed; with the viral nature of Youtube or Flickr, we’re have to be constantly uploading to ever get anywhere near the 80/20 rule the writer cites. In a recent survey I did, I found that over 2 Million videos were uploaded to YouTube each month. That’s a huge amount – but compared to the number of visits Youtube gets by bored office workers and procrastinating graduate students? No way that ratio is ever going to be 80/20, nor should it. The uploading of a video and the viewing of a video are not equivalent actions in any way, and not a reasonable predictor of “participation.”

Instead, the author should have looked at the recent Pew Survey on teen internet behavior. In the national survey, the authors Mary Madden and Amanda Lenhart found that 47% of teens have uploaded photos online (with gender split at 54%F/40%M, nothing like that 25%F/75%M Hitwise found). In addition, the Pew survey found that 14% of all online teens had uploaded videos, and 22% of teens who use social networking as video posters. This is much more meaningful and representative than the upload/no-upload dichotomy Hitwise utilizes.


22
Sep 06

Facebook: A Long-Term Investment

Earlier this spring, when the first Facebook acquisition rumors were going around, I wrote a post examining the real value of Facebook – the fact that it is the data archive of a generation. In an article by Rachel Rosmarin, I’m quoted to this extent. To share some background – I still feel my analysis is very relevant, here’s the gist of Facebook’s value proposition:

The web is generational. Every few years a new generation matures, each taking a set of skills forward that they acquired during their social maturity. Simply put, we acquire our social-technological skills when required, and the course of our life-interaction with technology is charted by these acquisitions. When I was an undergrad, we communicated with email, IM, and cell phones. My friends, to this date, remain proficient at email, IM and cell phone use. Today’s undergrads communicate with email, IM, social networks, game communication channels, blog comments, text messages, photo messages, cell phones, and a host of others I can’t even think of. Social trends drove adoption, and now these students will have lifelong experience and comfort using these technological channels. (Of course, some of my friends today are comfortable with the tools undergrads use today, but I’m talking broadly, and I keep close to very net-conscious folks. I think you get the point, though).

I’ve gone down this tangent to explain the value of the data Facebook owns. Put simply, Facebook owns the data, use patterns, preferences, communications and adoption trends of the entire next web generation. Whatsmore, the data is incredibly clean, trustworthy, and segmented as a marketer could only dream. But don’t get completely trapped by the marketing aspects, there’s something much greater in Facebook’s data. Facebook owns the data of the first generation to live their entire lives online, a generation that we will spend our lives studying and trying to understand. These young people are out of our frame of reference, and they will completely drive the next 30 years of the social web. Does anyone doubt me on that?

It takes broad thinking, broad ability to operationalize, and a very long view to take on such a project, meaning there are only a few companies that could do it. An investment of 1BN into a corpus of data like the Facebook’s would be a key strategic acquisition, one that frankly makes sense for a company creatively thinking about the next 30 years.

Of course, now we’re now talking about Yahoo instead of Google, and 1 Billion instead of 2 Billion, but the issue is fundamentally the same. A company like Yahoo or Google could actually leverage the data and subscriber base in a way that would befit their very long term strategies. If we’re going to be marketing products towards the net natives for the next 30 years, is an investment of 1BN to get a very clean snapshot of the market at its point of maturity valuable? Operationalized correctly, this could be the business equivalent of Peter Minuit’s purchase of Manhattan.

Rosmarin’s article is also interesting because it speculates on how a transition to Yahoo makes sense:

A clear favorite as of Thursday, Yahoo! has been looking at Facebook for months, though talks reportedly broke down at the end of the summer. Meanwhile Yahoo!, which spooked investors earlier in the week when it said that ad sales were slowing, has been making overtures toward the youth market; recent deals include a tie-in with Al Gore’s CurrentTV video network. Yahoo! has experience integrating trendy Internet companies like Flickr, Del.icio.us and Upcoming.org into the fold. And so far it’s generally left them alone.

Facebook might even remain “A Mark Zuckerberg Production,” as the credits on the site read now. Yahoo! would get the privilege of pointing ad-rich revenue-generating products like search, mail and a music store in Facebook users’ direction.

I’m in agreement with Rosmarin. A hands-off Yahoo transition may actually not roil the Facebook user base. Yahoo has learned important lessons about keeping hands-off and not meddling too much – but the scale of this merger may through the previous lessons out the window. One billion is a lot more than the pittance Yahoo paid for the beautiful applications Del.icio.us and Flickr.

I’m keeping my eyes on this one.