Posts Tagged: Research


22
Apr 10

Social Technology and Teenage Discussion Networks

On Tuesday, the Pew Internet and American Life Project released a new, must-read report on Teens and Mobile Phones.  The project was a collaboration between Pew and the University of Michigan’s Communication Studies department, and it involves some of the top researchers of teens and technology (Amanda Lenhart, Richard Ling, Scott Campbell and Kristen Purcell).

In addition to releasing the great report, Pew did something new by simultaneously releasing the data sets used in the report (if I’m not mistaken, they’re usually embargoed a few months).  As someone who pays very close attention to Pew’s research, I was very pleased to see this – if I have questions or want to explore something further, I could go right to the data.

One of the questions in the Pew report was a modification of the General Social Survey’s (GSS) “discussion networks” question.  Questions of this sort ask individuals to list how many people with which they can discuss personal matters, which seems to be a good proxy for one’s close, supportive network.  Using the GSS data, Peter Marsden found in 1987 that Americans, on average, have three discussants.  Replicating the analysis in 2006, McPherson and colleagues found that discussion networks had shrunk to an average of two.  There’s been plenty of criticism of the measure (my favorite being Peter Bearman’s Headless frogs.. paper, see also Fischer, 2009).  Most recently, Hampton and colleagues explored the effect of technology on discussion networks in a great Pew report entitled Social Isolation and New Technology.

One of the great promises of “social technologies” is that they connect us to important others.  By participating in a social network site, for example, we’re able to keep in touch with a broader range of diverse contacts.  Critics are quick to point out that all those ties may be meaningless; in research, we draw distinctions between tie strength.   Ellison and colleagues have demonstrated that use of Facebook among undergraduates increases a form of bridging (weak-tie) social capital.  The “important matters” question, on the other hand, is more reflective of bonding (strong-tie) relations.  Therefore we can use Pew’s new data to explore the relationship between use (and intensity of use) of social technologies and a teenager’s strong-tie supportive network.

First, some important notes.  From hereon I am going to be talking about novel data analysis.  This is a blog post, so I am going to keep the reporting informal.  If you wish to explore my analysis, or re-run it, I have included a zip file that contains the questionnaire, data, reasonably commented do-file and output log.  Sorry, R fans, Stata wins for survey analysis; these files are compatible with Stata 11.  The analysis I’ll be talking about is weighted (individuals as PSU, using PSRAI’s omnibus weight).  The dependent variable is an overdispersed (mean=~5, variance=~10) count, the proper regression being negative binomial (confirmed with LR test on the alpha).  Finally, the question explored in this analysis is not a direct match to the GSS question, it is actually quite different (GSS is a name generator).  Therefore, the results are not directly comparable, but they are likely informative.  See the Pew report methodology section for a full description of the sample.

Teenage Discussion Networks

For the Teens and Mobile Technology study, interviewers spoke to 800 teens age 12-17, asking a range of questions about technology use.  Included in the questionnaire was the question about discussion networks.  In this questions, interviewers asked how many people the individual “feel[s] very close to and with whom you are frequently in contact to discuss various things, including your personal issues and feelings.”  The mean response was a little over 5, with a standard deviation of three.  The density plot is included at right.

First, I explored if demographic and socio-economic factors were associated with the size of teenage discussion networks.  Pew collected data on age, gender, family income, parent’s ethnicity, and total number of kids in the household.  These variables could impact the teen’s ability to form discussion networks for a variety of reasons, so it is worthwhile to retain them as control variables.  I found only one variable significant: being of “black, non-hispanic” parentage.  Compared to teens of “white, non-hispanic” parentage, teens of “black, non-hispanic” parentage have a lower incidence rate of reported discussants (IRR=.8041, p=0.011, Model1.pdf).

Next, I wanted to explore the effects of internet use, social network site use, and mobile phone ownership on the size of teenage discussion network, controlling for demographic factors.  I found that use of the internet, use of social network site, and ownership of a mobile phone were all positively and significantly (p<.05) associated with the size of the support network (Model2.pdf).  Importantly, ethnicity remained negative and significant, indicating that teens of “black, non-hispanic” parentage do not make up the gap in the support network size due to technology use.

Of course, most teens do not use technology in isolation.  In fact, Pew’s report indicates that most teens use the internet, SNS, and mobile phones in combination.  Therefore, we should explore the effects of these technologies simultaneously to identify the robust contribution to the size of the discussion network.  When we evaluate these simultaneously controlling for demographic factors, we find that internet use and mobile phone use no longer significantly contribute to the size of a teen’s discussion network.  Use of social network sites, however, remains significant (IRR=1.142, p=.028, Model3.pdf).  It appears that teens who use social network sites are more likely to report larger discussion networks.  This is pretty impressive!

Before we get too excited about the promise of social network sites, let’s consider what we know about them.  For most teens, the social network site represents an online space for interacting with offline friends.  If use of the social network site really adds people to the core discussion network, where are they coming from?  Couldn’t an alternate explanation be that individuals who are more social offline are also more social online?  Pew also asked about frequency of offline socialization, and we can enter this measure as a control in our model.  When we do, we see that none of the technologies remain significant, and offline interaction emerges as a significant predictor (IRR=1.074, p=.010, Model3.pdf).  It turns out that teens that are more active with their friends have larger discussion networks, controlling for demographics and social technology use.

Some Discussion

It should be noted that Pew’s report did contain a number of “technology intensity” or “differential technology use” variables (e.g. how often do you…).  I included these in my exploratory analysis and none were significant, so I focused on use effects.  In the study of “social impact of technology”, there is a long history of attribution error regarding the “effects of technology.”  My goals in this analysis were twofold: First, to explore a re-occurring question that is addressable with Pew’s data (is technology use robustly associated with larger discussion networks), and to explore some alternate hypotheses to the findings (a common theme in “discussion networks” research).

What I see in this data is a manifestation of the ubiquity of technology in teenage life.  If our technology is used to connect to those around us, the effects of the technology will be constrained within the social setting.  What we may be seeing here is that teens that are already outgoing are more likely to use social technologies.  That is, the use of the network is built into the everyday processes that would be associated with the growth of a discussion/support network.  This finding is mundane, but it begs the question – how might we leverage technologies to enable less outgoing teenagers to expand their support networks?

Finally, please treat this post as a rough draft, a work in progress.  The fact I feel it is acceptable to write a blog post like this is evidence I’ve been in grad school too long, so it is time to get back to my dissertation.

Ugh, Citations on a blog!

  • Bearman, P. and Parigi, P.  (2004).  Cloning Headless Frogs and Other Important Matters: Conversation Topics and Network Structure. Social Forces, 83(2), 535–557.
  • Ellison, N. B., Steinfield, C., and Lampe, C.  (2007).  The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites.  Journal of Computer Mediated Communications, 12(4).
  • Fischer, C. S.  (2009).  The 2004 GSS Finding of Shrunken Social Networks: An Artifact?.  American Sociological Review, 74(4), 657–669.
  • Hampton, K., Sessions, L., Her, E. J., and Rainie, L.  (November 4, 2009).  Social Isolation and New Technology.  Pew Internet and American Life Project.  Retrieved November 4, 2009 from http://www.pewinternet.org/Reports/2009/18–Social-Isolation-and-New-Technology.aspx.
  • Marsden, P. V.  (1987).  Core Discussion Networks of Americans.  American Sociological Review, 52(1), 122-131.
  • McPherson, M., Smith-Lovin, L., and Brashears, M.  (2006).  Social Isolation in America: Changes in Core Discussion Networks over Two Decades.  American Sociological Review, 71(3), 353-375.

15
Oct 09

AOIR Wrapup

I spent the majority of last week in Milwaukee, WI attending the 10th annual Association of Internet Researchers conference.  This was my first time attending AOIR, and it was a great experience.  As an interdisciplinary researcher, I enjoyed seeing the diversity of methods and theories being applied to internet research.  Congratulations to the organizers for running an excellent conference.  IR11 will be in Sweden, and IR12 will be in Seattle, WA – hosted by UW’s iSchool.

I was busy at AOIR, attending the doctoral colloquium (my last as a student), and giving two talks.  The first talk was a paper, entitled “Boundary Regulation in Social Media.”  This is work Woody Hartzog and I collaborated on, in which we interviewed people who maintain multiple, separate profiles on social network sites.  We were interested in learning about how these folks use multiple profiles as a boundary regulation strategy.  This research highlights a number of issues many of us are experiencing with context merging – as our friends, family members, coworkers and past friends merge into a single social network.  I’ve posted the slides below:

The second talk was out of some research-in-progress exploring the adoption of social networks by older users.  Over the past year, the largest growth sector in social networking has been the 35+ demograpic.  In our research, we talked to people in their 40′s, 50′s, 60′s and 70′s about their use of social network sites.  This was fascinating research, and learning about some of the challenges of reconnection via SNS after 30, 40 or even 50 years was particularly interesting.  As I mentioned, this is research in progress – which I’m conducting with Cheryl Thompson and Valeda Stull – and it involves a mix of methods and components.  Our next step is to implement a survey that builds on our findings.  You can see the slides below:

As for general themes for the conference, I admit I stuck pretty close to the social media/networking/privacy talks, but some general observations:  First, context is big.  Lots of researchers are looking at the effect of context on disclosure behavior.  Context has big practical implications for social networking sites, and both of my qualitative studies reveal that the big sites have lots of work to do to address these needs.

Second, mass reconnection is an interesting byproduct of the “democratization” of social networks (as Amanda Lenhart described.)  Reconnection was absolutely driving the use of social networks among the older users we interviewed.  Before SNS, reconnection was a costly and inefficient process; I think we can argue that the particular affordances of SNS (search, articulated networks) facilitate reconnection, and that reconnection is going to drive use of SNS for some time.  Of course, we must remember that the SNS is just the medium for reconnection, and that the “infrastructure” of reconnection relies on increasing broadband adoption, cheaper computers, and increasing technical literacy.

This goes without saying, but Twitter was a hot topic at AOIR.  I particularly enjoyed the work of danah boyd and Alice Marwick, who conducted a series of studies on Twitter this summer at Microsoft Research.  Alice’s talk was focused on the production of celebrity and microcelebrity in Twitter, and was just fascinating.  danah expanded this research, expanding how “teens are Twittering.”  Indeed, teens are a marginal segment of Twitter, with sparse networks, but what was particularly interesting is how they were using celebrity to create vectors for conversation, bridging networks and building relationships.  Very impressive research from both.

Of course, there were lots of great presentations at AOIR, too many to mention here.  I would like to particularly thank Heather Attig, Amanda Lenhart and Sarita Yardi, who were my co-panelists on the Late Adopters panel.  I really liked how this panel came together, bridging a variety of research questions and methods to provide insight into this phenomenon.  I’ll leave you with the slides from Amanda’s presentation, which provide some brand new topline data on Adult SNS use (47%).

Oh yes, if you want copies of the papers, I’ll be happy to email them to you. I’m not posting them right now because some are either under review, or being revised for journal submission. Just drop me a line.


23
Jul 09

Experience Social Search – and help Chirag graduate!

Fellow SILS Ph.D. Student Chirag Shah is doing some very interesting work on his Ph.D.  You can be part of it – here is the information:

My name is Chirag Shah and I am a doctoral candidate at SILS, UNC Chapel Hill. The purpose of this email is to request your participation in a research study investigating a collaborative information seeking system.

This study requires a team of two. You need to sign up in pairs. Both the participants in a team should have worked on some project before (e.g., a class assignment). You need to sign up for two sessions, which are one to two weeks apart. Your participation will take approximately one and a half hour per session. Approximately 45 pairs of participants are being enrolled for this study.

The study will involve using an experimental system, called Coagmento, while surfing the Web. Coagmento is a plug-in for Firefox browser, which provides support for Web surfing in a team. You will be paid total $25 (per person) for two sessions (thus, a team will receive $50). The best performing team will also receive two iPod Shuffles.

To participate in this study, please visit http://www.coagmento.org/study1/signup.php and submit your request. The approval of this request is subject to meeting all the criteria specified above.

Choosing or declining to participate in this study will not affect your class standing or grades at UNC-Chapel Hill. You will not be offered or receive any special consideration if you take part in this research; it is purely voluntary. This study has been approved by the UNC Behavioral IRB (IRB Study 09-1037, Approval Date 6/10/2009), and will be supervised by Prof. Gary Marchionini (march@ils.unc.edu) at SILS.


13
Apr 09

Public Opinion Quarterly on Web Surveys

I just discovered this today, but Public Opinion Quarterly 72(5) is a special edition dedicated completely to web surveys.  All articles are available as a free download.  If you’re using web surveys in your research, this is an issue you’ll want to pay attention to.

Have Web surveys lived up the hope and expectations of some, or the fears of others? Some claimed that Web surveys would replace other modes of data collection (especially telephone surveys); others saw Web surveys contributing to the disintegration or dilution—if not total demise—of the survey enterprise. Neither of these extremes has come to pass. Web surveys, like other methods of survey data collection, have strengths and weaknesses. Much of the research over the past several years has focused on identifying these strengths and weaknesses and finding ways to overcome the former and exploit the latter. The papers in this special issue continue this trend.

Notably, Sociological Methods & Research 37(3) is also a special edition dedicated to web surveys.  This one is behind the paywall, unfortunately.


10
Mar 09

Facebook Team on Maintained Relationships

Cameron Marlow and the Facebook Data Team shed some more light on the Facebook network maintenance findings reported in the Economist (read danah boyd’s take):

We were asked a simple question: is Facebook increasing the size of people’s personal networks? This is a particularly difficult question to answer, so as a first attempt we looked into the types of relationships people do maintain, and the relative size of these groups. The image above presents a high-level overview of our findings: while the average Facebook user communicates with a small subset of their entire friend network, they maintain relationships with a group two times the size of this core. This not only affects each user, but also has systemic effects that may explain why things spread so quickly on Facebook.

The post has great visuals, including the following:

network-comparison

This graphic explores the communication behavior of an individual with a network of n size.  An average person with 500 friends maintains mutual Facebook communication with 10 (if male) or 16 (if female) individuals.  There’s very limited generalizability in this data (we mediate our relationships through a number of heterogenous technologies), I see a striking parallel to some previous research.  Employing similar system-level data, Ling and Yttri (2006) explored the communication patterns of mobile phone users.  Someone age 20-24 may keep 105 names in their registry, but they call only 22 of them monthly, 7 weekly, and 3 daily.  The technology mediates access, but it doesn’t change the norm.

ling

The larger point Marlow makes regards one-way communication, i.e those you surveil through the news feed or profile views.  This behavior is pre-digital, but social networks afford us surveillance unlike any technology prior.  If our cell phones dailed people at random and suggested we chat with them, we wouldn’t think of that as a feature.  The multiplexity of a social network’s communication space allows just that functionality, with lower social cost.  The social impacts of this affordance are valid area for study, but to get answers we’ll have to move past large-scale data and into subjective methods.

Of course, any time we posit large social change as a result of technology, our expectations often fall short of reality.  Just as the telegraph didn’t end war, Facebook isn’t going to reinvent friendship (lower-case f).  The lack of a grandiose main effect doesn’t take away from the importance, and I look forward to the work the Facebook Data Team does exploring this interesting area.

Ling, R. and Yttri, B.  (2006).  Control, Emancipation and Status: The Mobile Telephone in the Teen’s Parental and Peer Group Control Relationships. In Kruat, R., Brynin, M., and Kiesler, S. (Eds.), Computers, Phones and the Internet: Domesticating Information Technology. New York: Oxford University Press.


28
Jan 09

Pew Internet: Generations Online in 2009

Useful new data from Pew on internet adoption/activity by generation.

Internet use by generation

Over half of the adult internet population is between 18 and 44 years old. But larger percentages of older generations are online now than in the past, and they are doing more activities online, according to surveys taken from 2006-2008.

This report serves as a compilation of adoption statistics from a number of Pew’s studies.  Attention should be paid to the methodology, as the margins of error are high on the weighted populations.

Download the full report at Pew Internet: Generations Online in 2009.


22
Sep 08

Microsoft launches MSR New England

Microsoft Research has launched a new, interdisciplinary research center – MSR New England – in Cambridge, MA.  I’ve found out about this from danah boyd, who is joining the center.  danah writes:

Jennifer and Christian’s vision for the lab aligned with my view of research. They believe in interdisciplinary work, believe in the ways that new ideas can come from unexpected collaborations. While I know a lot of social scientists who curl their nose at the idea of a lab full of physicists, mathematicians, and economists, I find that quite appealing.

Microsoft describes the lab as “pursuing new, interdisciplinary areas of research that bring together core computer scientists and social scientists to understand, model, and enable the computing and online experiences of the future.”  This is great news for danah, a huge win for Microsoft, and another really exciting research center on the East Coast.  I’ll be keeping my eye on Microsoft and IBM.